Notification messages are email templates used by assignment profiles. The templates are populated and sent when a task is assigned, escalated, reassigned, completed, timed out, or fails. You can send notifications to a user or a user group. Notifications are sent to users’ respective e-mail addresses stored in the Microsoft Active Directory.
To use the notification messages solution item, you must have the SMTP Server configured. The BPM Notification Service is used to send notification messages.
To create a notification message, complete the following steps:
- Check out the solution.
- Click the Create tab. The Solution Items ribbon menu is displayed.
- Click New Notification Message. The Notification Message window is displayed.
- In the Name field, type a name for your notification message.
- In the Sender field, type the sender’s e-mail address.
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You can include any email address as the sender’s email address. Any limitations on sender’s email address would be determined by the SMTP server. |
- In the Recipients field, type the recipient’s e-mail address.
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You can also include a Cc recipient and a Bcc recipient with your notification message. |
- In the Subject field, type the subject of the notification.
- In the Body field, type the content of the notification.
- Click the save button. You created a notification message.
