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Notification Messages
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Notification messages are email templates used by
assignment profiles
. The templates are populated and sent when a task is assigned, escalated, reassigned, completed, timed out, or when a task fails. You can send notifications to a user or a user group. Notifications are sent to users’ respective e-mail addresses stored in the
LDAP
-compliant directory.
To use the notification messages solution item, you must have the SMTP Server configured. The BPM Notification Service is used to send notification messages.
Note:
For details on configuring the SMTP Server, please see the BPM 5.0 Installation Guide.
This section provides the following topics on how to work with notification messages:
Creating a Notification Message
Deleting a Notification Message
Setting Message Priorities
Sending a Plain Text Notification Message
Sending an HTML Notification Message
Sending a Blind Carbon Copy (Bcc) of a Notification Message
Including Custom Headers with Notification Messages
Adding Data Items to the Message Body
Sending a Notification Message to the User Assigned a Task
Including Assignee and Task information in a Notification Message
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Overview of Solution Items and Solution Item Topics
Last modified at 7/31/2020 11:52 AM
