Assignment Profiles

 

• User Assignment Profile
  This profile is used to task a specific person or to allow Bluespring to automatically assign a task to a user based on a user’s current BPM work load. 
   
• Group Assignment Profile
  This profile is used to task a group of people simultaneously. The process continues when a certain number or percentage of users complete the task.
   
• Queue Assignment Profile
  This profile is used to create a task for users in a queue, but the task is not assigned to a specific person. Any user in the queue can take the task and complete it.
  

• Assigning a Task to a User 
• Auto-assigning a Task to a User in a Group
• Assigning Tasks to a User Group
• Assigning Tasks to a Queue

Incomplete Tasks

• Marking an Incomplete Task as Overdue and Allowing the Process to Continue
• Marking an Incomplete Task as Overdue and Holding the Process
• Marking an Incomplete Task as Failed

Deadlines

• Setting a Task to be Due after a Specific Duration
• Setting a Task to be Due on a Specific Date
• Calculating a Dynamic Due Date Based on the Time a Task is Assigned
• Calculating a Dynamic Due Date Based on the Time a Process is Started

Escalations

• Setting a Task to Escalate a User
• Setting a Task to Ecalate to a User Group
• Setting a Task to Escalate to a User Queue
• Setting a Task to Escalate to a User in an Organization Chart  

Notifications

• Sending a Notification when a Task is Assigned
• Sending a Notification when a Task is Reassigned
• Sending a Notification when a Task is Completed
• Sending a Notification when a Task Escalates
• Setting a Notification to be Sent when a Task is Past Due