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Sending a Notification when a Task Escalates

To set a notification to be sent when a task escalates, complete the following steps:
  1. From the Solution Explorer, check out the assignment profile. 

  2.  Open the assignment profile.
     
  3. Set due dates, escalations and overdue actions. Please refer to the corresponding topics for more information on these topics.

  4. Click the Notification tab. The Notification options are displayed in the workspace.

  5. Select the Escalated check box. The Notification Message icon is enabled in the selected field.
     
  6. Click the Notification icon. A shortcut menu is displayed.

  7. From the shortcut menu, select a notification message. The selected notification message name is displayed in the Assigned field.  

  8. Click the save button. You set a notification to be sent when a task is escalated. At runtime, a notification will be sent when a task is escalated.
Related Topics
Sending a Notification when a Task is Assigned
Sending a Notification when a Task is Reassigned
Sending a Notification when a Task is Completed
Notification Messages

Source
BPM Designer Topics > Overview of Solution Items and Solution Item Topics > Assignment Profiles
Last modified at 7/31/2020 11:58 AM