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Send a Plain Text-Formatted E-mail

If you know your recipient’s email system removes HTML and other formatting from email messages, then you should send the email using plain text format. By designing the email in plain text, you will know what users should see when they receive the email. If you choose HTML, the email client may not display the information as clearly as you intended it to.

To send a plain text-formatted e-mail, complete the following steps:
  1. Check out and open the process you want to edit.

  2. In the Toolbox pane, click Internet. A list of activities is displayed.

  3. Double-click or drag the Send E-mail activity into the process.

  4. Link the activity appropriately with other activities.

  5. Right-click the Send E-mail activity. A shortcut menu is displayed.

  6. Select View Properties. The Send E-mail window is displayed.

  7. Click the E-mail Header tab. The corresponding screen is displayed.

  8. In the Sender field, select an appropriate input field editor and set the field to a value that is the sender’s e-mail address.

    Note:
    If you want to choose the sender’s e-mail address from your Microsoft Exchange Server, select the Exchange E-mail Address editor and click the corresponding icon. A list of all your Exchange Contacts is displayed. Select the relevant e-mail address.
     
    You can include any e-mail address as the sender’s e-mail address. Limitations on the sender’s e-mail address will be determined by the SMTP server.


  9. In the Recipients field, select an appropriate input field editor and set the field value to the recipient’s e-mail address.

    Note:
    You can add more recipient’s by clicking the plus sign (+). Use the minus sign (-) to remove recipients.
     
    To set a priority for your e-mail, from the Priority field click the Priority Editor icon and select High Importance, Low Importance, or Normal Importance.
     
    You can pass multiple recipients in one field or data item by separating the email addresses with a comma or semi-colon.


  10. Click the Message Content tab. The corresponding screen is displayed.

  11. In the Subject field, select the appropriate input field editor and set the field to a value that is the subject of your e-mail.

  12. In the Message type field, click the drop-down arrow and select Text.

  13. In the Message body field, type the content of your e-mail.

    Note:
    You can include data item values in the content by clicking the Show Data Items button, and double-clicking the appropriate data items from the Select Items window.


  14. Click OK. You configured the activity to send a plain text-formatted e-mail.
Related Topics
Send an HTML-Formatted E-mail
Carbon Copy (Cc) a Recipient of an E-mail
Blind carbon copy (Bcc) a Recipient of an E-mail
Add Custom SMTP Headers to an E-mail
Add Attachments to an E-mail

Source
BPM Designer Topics > Overview of Activities and Activity Topics > Internet Activities > Send E-mail Activity
Last modified at 7/31/2020 12:00 PM